We All Have Systems But “How Good Are They?”

Episode 051

We get a little more philosophical this week when I make the argument that we already have systems in our practice. We may not think we have systems but we do, the question is “How good are they?” We answer that and more on episode 51 of the Business of Dentistry.

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Until very recently I had always thought I didn’t have any systems in my business during the first few years it was starting.  There was no standard protocol for how things were done in the different areas of my practice.

But the other day I was listening to someone who said we all have systems, even if we think we don’t. We all have ways we do things in our businesses and the other areas of our lives, those are our systems. So we have systems, it’s a matter of how productive and effective those systems are and whether or not they give us the results we want.

I’m sharing it with you on this episode because it is a perspective I hadn’t considered it before, and it’s new way to look at systems. We all have habits, and ways of doing things. And when it is all said and done, the results we have are a direct reflection of how good those systems are.

This made me realize I had systems in place in the early days of my practice, but they weren’t good! They were inefficient and had holes in them.

Now think about what you do throughout your day at home and at work. What systems do you have and what are the results you are getting? Are they effective systems? If you have the results you want then yes they are, and if you don’t then no they are not.

I am a big believer in accountability and responsiblity: we only have ourselves to blame for what we do and do not have. It’s not the easiest pill to swallow, it’s far easier to blame someone else and play victim.  I do it too! I find that I drift into victim mode and then I have to bring myself back to my own accountability and responsibility in the situation.

If you don’t have the results you want, tell yourself you need to change things. Then ask  what do I need to change? How do I need to change my existing systems so I am more productive and successful?

When you can answer those questions, take note of your responses. Tackle the high priorities first and get those out of the way before moving on.

On today’s show I explain why scheduling was such a big boulder for me initially, how I tackled this problem, and what jiu jitsu has to do with systems.

I’ll leave you with this final thought: it’s important to know that not doing something is also a system! If you are not working out, or you do not have a morning ritual, or a plan in place for patient referrals you will or won’t accept, those are all systems. They may be systems that don’t give you the results you want, but they are systems.

Now I’d love to hear from you: is there an area of your life where you are going to update your existing system? Send me an email or leave a comment here after you listen to episode 51 of the Business of Dentistry.


Tweetable: “We only have ourselves to blame for what we do and do not have.”

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