Case Video Conferences Using Zoom

Episode 054

After a two week hiatus I am back with another episode. This week I introduce a couple of new resources that show promise within the office. Listen in and find out how Zoom might be helpful to you on episode 54 of Business of Dentistry.

More About This Show

The first new resource I wanted to share with you is Zoom. Recently, one of my orthodontic friends and I had a complex treatment plan we were working on together for a mutual patient. He wanted to look at some of the CT scans of the patient’s teeth so we were sharing discs of the scans back and forth.

It turns out he wasn’t comfortable manipulating the software to look at the scans to see what he needed to see, so one of his associates contacted me for help. She asked if they could come by and if I would show them how to use the software, how to look at the images, etc.

By the time we could meet for lunch, she was out on maternity leave. Rather than have him drive 20 minutes each way, I decided to try video conferencing with him, and that is how I found Zoom.

I’m sharing it with you because Zoom was simple to use. I sent him a link, he clicked on it and joined me from his office. I shared my screen with him and we looked at the CT scans he had questions about as well as the images he sent me. It really felt like we were in the same room together!

Even though I’m a techie person, I’ve always been a bit intimidated by live video conferencing and webinars, that type of thing. But he’s a friend so I knew he wouldn’t mind if we had some roadblocks on our first try, happily we didn’t!

There are other paid options, but I tried the free plan at I think this is a good solution if you have a multi-specialty complex case; you could use Zoom to drive the conference and share the images, the photographs, models through your webcams, etc. This is a great way for us to communicate better, the technology is readily available!

The other technological resource I’ve recently found is is a recorder that allows you to do recordings on your phone, your desktop, or iPad/tablet.

I’ve used it for an educational site I have about wisdom teeth called I Need My Wisdom Teeth Out. To create the content for the web site I used I would dictate into my phone the different segments of the site, save each one and send them to

It costs $1 per minute and they turn around the transcription very quickly, they typically sent my segments back to me within 24 hours.

Most of my segments for the web site were under 20 minutes so I would record them while driving to work after dropping off my kids at their school. It didn’t take long before I had the content created, and now I have an audio version and a text version of each area of the web site.

If you are like me and you speak faster than you can write then you could use it for content creation or for journaling or your office notes; it has a lot of different uses!

Now that I’ve shared my recent finds, I’d love to hear if you have different resources or ideas, too. I wanted to share these with you and get your thoughts: have you used either of these tools? If you did, what did you use them for and did they work well for you?

Thanks for taking the time to weigh in on Zoom and, and I appreciate you taking time out of your busy life to be here to listen to the show!


Tweetable: “There is no reason for us not to communicate better.”

Episode Resources
I Need My Wisdom Teeth Out web site
Voices of Dentistry

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